Frequently Asked Questions
Everything you need to know about bringing Eclisse into your home.
What is the standard shipping timeframe for furniture?
Most of our home decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.
Do you offer international shipping?
Currently, Eclisse ships to the contiguous United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your materials sustainably sourced?
Yes, sustainability is at the heart of Eclisse. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure your home is both beautiful and eco-friendly.
How can I track my order?
Once your order has dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger interior design investments.